Shipping Policy

Please allow up to 5 business days for shipping

Business days don't include Sunday, Saturday, or national holidays.
We ship Monday through Friday, with business hours from 10AM - 5PM.
Both DHL and EMS shipping services include insurance, but we do not under refunds for any damage due to customs clearance (damaged or spilled beans due to customs clearance, customs rejection, delivery delay due to customs or stuck at customs, etc.)
We are currently not shipping to Russia or Iran
We are currently not shipping to Mexico due to issues with customs clearance
If your shipping address is located in a remote area, an extra fee will be charged. To avoid that, we recommend using a non-remote address if possible. In the case that your address is in a remote area, your order will automatically be updated to reflect the extra charge. If you were charged and would like to change address, please contact and we will refund you the fee.

United States
Fedex Connect Plus DDP (around 23USD, FedEx DDP extra charge included) is available.

Canada, Mexico
Fedex Connect Plus (around 18USD) is available

currently not shipping to Mexico due to constant customs clearance issues

Latin America
DHL is available.

*We are NOT shipping to Mexico and Chile because of their customs policies.

Spain
EMS (around 20USD) is available

Europe

DHL is available

Asia - Zones 1 and 2
DHL and EMS are available

Japan
Please purchase via our domestic service website

China (please make sure that the total goods value is under 1000CNY, otherwise Chinese customs will reject the parcel)
EMS is available

Thailand
EMS is available

Indonesia, Vietnam, Malaysia, Phillipines
DHL and EMS are available

Cambodia and Laos
DHL is available

Russia
Currently unavailable

Iran
Currently unavailable

India
DHL is available

OCE (Australia and New Zealand)
Fedex International Priority (around 22USD) is available

Middle East - Zones 1 and 2
DHL is available

Africa, Sri Lanka, Nepal and Maldives
DHL is available