Shipping Policy

Please allow up to 5 business days for shipping

Free shipping for orders of 1kg~2.5kg (wholesale not included)

We Ship by FedEx or EMS (Japan Post)

• Business days don't include Sunday, Saturday, or national holidays.
• We ship Monday through Friday, with business hours from 10AM - 5PM.
• Both FedEx and EMS shipping services include insurance, but we do not under refunds for any damage due to customs clearance (damaged or spilled beans due to customs clearance, customs rejection, delivery delay due to customs or stuck at customs, etc.)
• We are currently not shipping to Russia or Iran
• We are currently not shipping to Mexico due to issues with customs clearance
• If your shipping address is located in a remote area, an extra fee will be charged. To avoid that, we recommend using a non-remote address if possible. In the case that your address is in a remote area, your order will automatically be updated to reflect the extra charge. If you were charged and would like to change address, please contact and we will refund you the fee.

Please refer to the below for information about shipping to your country

North America
Fedex International Priority (around 18USD) is available
currently not shipping to Mexico due to constant customs clearance issues

Latin America
Fedex International Priority (around 15USD) is available

Spain
EMS (around 20USD) is available

Europe - Euro Zones 1 and 2
Fedex International Priority (around 17USD) is available

Asia - Zones 1 and 2
Fedex International Priority (around 15USD) is available

Japan
Please purchase via our domestic service website

China (please make sure that the total goods value is under 1000CNY, otherwise Chinese customs will reject the parcel)
EMS (around 14USD) is available

Thailand
EMS (around 13USD) is available

Indonesia
EMS (around 13USD) is available

Vietnam
Fedex International Priority (around 5USD) and EMS (around 13USD) are available

Cambodia and Laos
Fedex International Priority (around 30USD) is available

Russia
Currently unavailable

Iran
Currently unavailable

India
Fedex International Priority (around 15USD) is available

OCE (Australia and New Zealand)
Fedex International Priority (around 22USD) is available

Middle East - Zones 1 and 2
Fedex International Priority (15USD) is available

Africa, Sri Lanka, Nepal and Maldives
Fedex International Priority (around 17USD) is available