Shipping Policy
Please allow up to 5 business days for shipping
Free shipping for orders of 1kg~2.5kg (wholesale not included)
We Ship by FedEx or EMS (Japan Post)
- Business days don't include Sunday, Saturday and national holidays. Our business hours at the webshop is 10am-5pm.
- Both FedEx and EMS shipping services include insurance, but we do not under refunds for any damage due to customs clearance (damaged or spilled beans due to customs clearance, customs rejection, delivery delay due to customs or stuck at customs, etc.)
- We cannot ship to Russia or Iran
- We are currently not shipping to Mexico due to constant issues with customs clearance
- If your shipping address is located in a remote area, an extra fee will be charged. To avoid that, we recommend using a non-remote address if possible. In the case that your address is in a remote area, your order will automatically be updated to reflect the extra charge. If you were charged and would like to change address, please contact and we will refund you the fee.
Please refer to the below for information about your country
North America
Fedex International Priority (around 18USD) is available
currently not shipping to Mexico due to constant customs clearance issues
Latin America
Fedex International Priority (around 15USD) is available
Spain
EMS (around 20USD) is available
Europe - Euro Zones 1 and 2
Fedex International Priority (around 17USD) is available
Russia
Unavailable
China (please make sure that the total goods value is under 1000CNY, otherwise Chinese customs will reject the parcel)
EMS (around 14USD) is available
Asia - Zones 1 and 2
Fedex International Priority (around 15USD) is available
Thailand
EMS (around 13USD) is available
Indonesia
EMS (around 13USD) is available
Vietnam
Fedex International Priority (around 5USD) and EMS (around 13USD) are available
Cambodia and Laos
Fedex International Priority (around 30USD) is available
Iran
Unavailable
India
Fedex International Priority (around 15USD) is available
OCE (Australia and New Zealand)
Fedex International Priority (around 22USD) is available
Middle East - Zones 1 and 2
Fedex International Priority (15USD) is available
Africa, Sri Lanka, Nepal and Maldives
Fedex International Priority (around 17USD) is available